You can change your delivery or collection date by contacting customer service as soon as possible. Call 0333 015 4101, start a live chat, or fill out an online form. Support is available Monday to Friday 8am-6pm, Saturday 9am-5pm, and Sunday 10am-4pm. Changes may not be possible within 72 hours of the scheduled date or for financed orders.
✅ Yes! If you'd like to change your delivery or collection date we'll do our best to help.
Please get in touch with us as soon as possible on one of the below methods:
📞 Call us on 0333 015 4101 or start a live chat.
🕒 Monday to Friday: 8am to 6pm. Saturday: 9am to 5pm. Sunday: 10am-4pm.
📩 Or fill out an online form here and we'll be in touch.
⚠️ Important: If your scheduled delivery or collection is due within the next 72 hours, or you've ordered on finance we may not be able to make any changes. We recommend contacting us as soon as possible to discuss your options.