You must tax your cinch car in your name before driving; cinch cannot do this for you. Tax online via the DVLA website by selecting "No" for the tax reminder letter and choosing "V5C/2 new keeper supplement (green slip)" with your vehicle details. Alternatively, use the DVLA phone service at 0300 123 4321. Note, electric vehicles will require road tax from April 2025. If your V5 reference is invalid, ensure you select the correct options during the process.
Will my cinch car be taxed for me?
No, we can’t tax the car for you—you’ll need to tax it in your name before driving it on the road.
How do I tax my cinch car?
Online:
1️⃣ Visit the DVLA website
2️⃣ Answer “No” when asked if you have a tax reminder letter (V11)
3️⃣ Select “V5C/2 new keeper supplement (green slip)”
4️⃣ Enter your details: Vehicle registration number and 12‑digit V5C ref number (from the email “What happens now your order’s confirmed?”)
5️⃣ Choose how to pay and complete your payment
By phone:
Prefer to call? You can use the DVLA’s automated service by calling:
📞 0300 123 4321
⚠️ Important information:
- Electric vehicles are no longer exempt from road tax from 1 April 2025.
- The 12-digit V5 reference number is only valid up to and including the day of delivery or collection. After this date, the DVLA will issue a new V5C in your name and the reference number will change.
My V5 reference is saying it's invalid. What should I do?
If you're trying to tax your car and the V5 reference number is showing as invalid, don't worry, this is often because the wrong option has been selected during the process.
When you're asked whether you have a tax reminder letter (V11), make sure you select "No". Then choose "V5C/2 new keeper supplement (green slip)" instead.