Most customer questions can be answered by the information in these help and support pages. Try typing your question into the search bar at the top of the page.
If you can't find the right answer, here's how to contact us:
Sales enquiries
For sales enquiries, our lines are open 8am–6pm (Monday to Saturday) and 10am-4pm (Sunday).
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Call: 0333 015 4101
General enquiries, including after-sales support
Our lines are open 8am–6pm, Monday to Saturday.
- WhatsApp: https://wa.me/447831910589
- Text: 0203 322 4567
- Call: 0333 015 4101
- Email: hello@cinch.co.uk
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Write:
Cinch Cars Limited, Form 2, 18 Bartley Wood Business Park, Bartley Way, Hook, Hampshire, RG27 9XA, UK
cinchStore enquiries
General store questions: 0333 015 4101
Specific enquiries related to a car at an individual store:
- Northampton: 0160 434 3303
- Birmingham: 0121 387 0353
- Manchester: 0161 672 8569
- Bristol: 0117 463 9988
Our store opening hours:
90-day warranty claims
- Email: hello@cinch.co.uk
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Call: 0333 0154 101 and select the option relating to warranty repairs
Adding cinchCover extended warranty after buying your car
You can add cinchCover extended warranty for up to 90 days after receiving your car.
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Call: 0333 015 5181
cinchCover claims
- See contact details for making an extended warranty claim
- See contact details for making an alloy wheel or scratch and dent claim
cinch is registered in England and Wales with company number 11520330 and VAT registration number 360909784.
Our head office address is Cinch Cars Limited, Form 2, 18 Bartley Wood Business Park, Bartley Way, Hook, Hampshire, RG27 9XA, UK.