Most customer questions can be answered by the information in these help and support pages. Try typing your question into the search bar at the top of the page.
If you can't find the right answer, here's how to contact us:
Sales enquiries
For sales enquiries, our lines are open 8am-6pm (Monday to Saturday) and 10am-4pm (Sunday).
Easter bank holiday opening hours:
- Easter Friday (18 April): 9am-7pm
- Saturday (19 April): 9am-5pm
- Easter Sunday (20 April): Closed
- Easter Monday (21 April): 10am-4pm
Get in touch
- Call: 0333 015 4101
- Chat: Click on the small chat icon on our website. It looks like this:
General enquiries, including after-sales support
Our lines are open 8am–6pm, Monday to Saturday.
- WhatsApp: https://wa.me/447831910589
- Text: 0203 322 4567
- Call: 0333 015 4101
- Email: hello@cinch.co.uk
- Chat: click on the chat icon on our website
-
Write:
Cinch Cars Limited, Form 2, 18 Bartley Wood Business Park, Bartley Way, Hook, Hampshire, RG27 9XA, UK
cinch Store enquiries, including servicing
Please call 0333 015 4101 with any questions about cinch Stores.
You can view, test drive and buy a car at any of these stores:
- Birmingham
- Bristol
- Corby
- Maidstone
- Manchester
- Northampton
You can book a service at any of these stores:
- Birmingham
- Bristol
- Manchester
- Northampton
Our store opening hours:
90-day warranty claims
- Email: hello@cinch.co.uk
- Call: 0333 0154 101 and select the option relating to warranty repairs
Adding cinchCover extended warranty after buying your car
You can add cinchCover extended warranty for up to 90 days after receiving your car.
- Call: 0333 015 5181
cinchCover claims
- See contact details for making an extended warranty claim
- See contact details for making an alloy wheel or scratch and dent claim
cinchCare claims
- Call: 0330 0947 270
cinch is registered in England and Wales with company number 11520330 and VAT registration number 360909784.
Our head office address is Cinch Cars Limited, Form 2, 18 Bartley Wood Business Park, Bartley Way, Hook, Hampshire, RG27 9XA, UK.