The quickest way to get an answer to your question is by using our help and support centre.
Here, you can find answers to lots of frequently asked questions about buying a car, finance options, part exchange and more.
Try typing your question into the search bar at the top of the page to get started.
If you still need help, here’s how to reach us:
💬 Chat with us
Click the chat icon in the bottom-right corner of our website (www.cinch.co.uk) or message us on WhatsApp at +44 7831 910589. Our team is available from 8am to 6pm, Monday to Friday.
📩 Send us a message
Please choose the enquiry form that's most relevant to you from the list below. We’ll get back to you as soon as we can.
- I'm looking to buy a car
- I have a question about my part exchange
- I have a question about finance
- I have a question about my order
- I want to cancel my order
- I have a question about my delivery/collection
- I have a problem with my car
- I want to return my car
- I'd like to make a complaint
📞 Call us
Prefer to speak to someone? The cinch phone number is 0333 015 4101.
✉️ Prefer to write a letter?
You can write to us at the address below.
cinch Cars Limited
Form 2, 18 Bartley Wood Business Park
Bartley Way, Hook, Hampshire, RG27 9XA, UK
🏪 cinch Stores and servicing
You can view, test drive and buy a car at any of these stores:
Discover one of the most exciting emerging brands in the UK at our new car stores:
You can book a cinch service at over 100 locations across the country.
📍 Click here for details and to book yours today.
cinchCover claims
Please contact Assurant using the Vehicle Care platform for cinchCover claims.
You should have an email from Assurant to set up your Vehicle Care account if you haven't done so already.
Or, if you prefer, you can call between 9am and 5pm, Monday to Friday.
cinchCare claims
Please contact RAMP for cinchCare claims. The team is available from 9am to 5pm, Monday to Friday.
cinch is registered in England and Wales with company number 11520330 and VAT registration number 360909784.
Our head office address is Cinch Cars Limited, Form 2, 18 Bartley Wood Business Park, Bartley Way, Hook, Hampshire, RG27 9XA, UK.