Help and support

Buying a car

Money-back guarantee, new cars, cinch Stores, quality checks, payments and more

Delivery and collection

When and where you can get your car, how much it costs and how to make changes after ordering

Part exchange

How part exchange works, what documents you need and how we value your car

Car care

All your questions about cinchServicing, cinchCover, and more

Finance

Buying a cinch car on PCP or HP, settling your existing finance and more

Warranty

90-day warranty, cinchCover extended warranty, claims, payments and breakdowns

Cancellations, returns and refunds

Returns within 14 days, cinch Store returns, tax questions and more

How cinch works

cinch contact details, complaints, questions about your account, plus your legal and consumer rights